Reference

Terms That Cover Your 7jj Account

These terms set out what you agree to when you open and use your 7jj account — from how deposits and withdrawals work to how we handle disputes. Access to our platform depends on local law and is available only in eligible regions.

Account eligibility appliesLocal law governs accessJazzCash, Easypaisa, Raast coveredSubject to change with notice
7jj Terms That Cover Your 7jj Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team can help. Queries about account eligibility, deposit conditions, or withdrawal rules are handled through the channels below.

Live Chat Open the chat widget from any page on 7jj. Available during peak hours for account and terms queries — response times vary by volume.
Email Support Send your terms or account question to our support address. We aim to respond within one business day; include your registered account email.
Help Centre Our help pages cover common terms questions — account limits, payment conditions, and what happens when access is restricted in your region.
HOW WE OPERATE

How 7jj Handles Your Account Data

We keep your account data only as long as it's needed for the purpose it was collected — transaction records are retained as required by applicable financial regulations. You can request a copy of your data or ask us to correct inaccurate details by contacting support with your account email. Passwords are hashed and never stored in plain text; sessions expire after inactivity to reduce unauthorised access risk. Cookie use on the platform is limited to session management and basic analytics — no third-party advertising cookies are set without your consent.

Data Retention

Account and transaction records are kept in line with applicable regulations. Once the retention period ends, data is deleted or anonymised — we don't hold it indefinitely.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Account Security

Your password is stored as a one-way hash. Enable two-factor authentication from account settings for an extra layer of protection on your 7jj wallet.

Data Requests

To access, correct, or delete your personal data, contact support with your registered email. We'll respond within the timeframe required by applicable law.

Common Questions About These Terms

Straight answers to what people actually ask about the 7jj terms.

Yes. All deposit methods — including JazzCash, Easypaisa, and Raast — are covered by these terms. Payment-specific conditions, such as minimum amounts, are shown at the deposit screen.

We notify you by email before material changes take effect. Minor clarifications may be updated without notice, but anything that affects your rights or payment conditions comes with advance warning.

Access depends on local law. If your region restricts online gaming, your account may be suspended. These terms don't override local legal requirements — eligibility is assessed at the point of registration.

Contact support from your registered email address and ask for a data access request. We'll process it within the timeframe required by the applicable law in your region.

Raise it with support first — most account and payment disputes are resolved at that stage. If the issue isn't resolved, we'll explain the next steps available to you.

Yes. You must meet the minimum age required by local law in your region and confirm eligibility when registering. Accounts found to be ineligible are closed and funds returned where possible.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.