Reference

How 7jj Handles Your Personal Information

Your account data belongs to you, and we handle it with that in mind. This page explains what we collect, why we collect it, how long we keep it, and what you can do about it — whether you want to access your data…

Data access on requestWallet info kept secureAccount deletion availablePakistan-region policy

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What We Collect and Why

7jj Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on 7jj, we collect the information needed to run it — your name, contact details, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. We use this to process deposits, verify withdrawals, and keep your account secure.

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We do not sell your personal data to third parties. Transaction records tied to JazzCash or Easypaisa payments are retained as long as your account is active and for a period after closure as required by applicable regulations. Cookies and session data help us remember your
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login state and the last lobby section you visited — you can manage cookie preferences through your browser settings. If you use Raast for a withdrawal, the payment reference is logged against your account for verification purposes. Data you submit through our support channel is used
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only to resolve your query. We process data only where permitted under local law for eligible regions in Pakistan.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data — what we hold, how it is used, or how to request a change — our support team handles privacy queries directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt when your message arrives.

Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record and respond accurately.

Live Chat Start a chat from inside your account. Live chat agents can log a formal data request on your behalf and pass it to the right team without delay.

Account Settings Some data updates — like your contact number or linked wallet — can be made directly in account settings without contacting support at all.

DATA HANDLING DETAIL

Security, Retention and Your Rights

Your account data is stored with encryption in transit and at rest. We hold your information only as long as it is needed for the purpose it was collected, or as required by applicable rules for the region. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate information, or request deletion where no legal retention obligation applies.

Account Security

Your login is protected by OTP verification on each new device. We do not store raw passwords, and session tokens expire automatically after a period of inactivity.

Cookie Controls

We use session cookies to maintain your logged-in state and functional cookies to remember lobby preferences. You can clear or block these through your browser at any time.

Data Retention

Account records are kept while your account is open. After closure, we retain only what applicable regulations require, then delete or anonymise the rest.

Your Request Rights

Email us or use live chat to request access, correction, or deletion of your data. We confirm receipt and handle each request in line with applicable local law for Pakistan.

Privacy Policy Questions Answered

Below are the questions we hear most often about how your data is handled on 7jj. If your question is not covered here, contact us through live chat or email.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, or Raast. We also log transaction references for each deposit and withdrawal for verification purposes.

We do not sell your personal data. Data may be shared only where required by law or with payment processors like JazzCash and Easypaisa to complete a transaction you initiated.

Email our support team or open a live chat from inside your account. Include your registered email or phone number so we can locate your record and prepare your data export.

Yes. Submit a deletion request through email or live chat. We will remove your data where no legal retention rule applies and confirm once the process is complete.

Transaction records tied to JazzCash, Easypaisa, or Raast payments are kept while your account is active and for a period after closure as required under applicable regulations for eligible regions.

Each login from a new device triggers an OTP check sent to your registered number. Sessions expire after inactivity, and all data moves over an encrypted connection.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions App7jj App

How 7jj Handles Your Personal Information

Reach Us About Your Data

Security, Retention and Your Rights

Account Security

Cookie Controls

Data Retention

Your Request Rights

Privacy Policy Questions Answered

01 What personal data does 7jj collect when I open an account?

02 Does 7jj share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 7jj to delete my account and data?

05 How long does 7jj keep my transaction records?

06 How does 7jj protect my account from unauthorised access?

Privacy Policy

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